Product Support

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** Long article — List all the Warranty Information — Service Centres to contact.

As Always, remember to register for your warranty once you bring your purchases home!

** The following is still a Work in Progress as there are 6000+ items to check for their warranty terms.

Brand

Service Centre 

ACS – Cash Card Readers

AlphaWireless  –  Register via email for activation code

Support & Downloads :  https://www.alphawireless.com.sg/AWS-support.htm

https://www.alphawireless.com.sg/AWS-contactus.htm

Alpha Wireless Systems Pte. Ltd.
3791 Jalan Bukit Merah
#05-03 E-Centre @ Redhill
Singapore 159471

Tel : (65) 6376 2448

Fax : (65) 6376 2447

Hotline : (65) 9128 9773

Email : enquiryobfsctd-4f7057@alphawireless.com.sg

Web Site : www.alphawireless.com.sg

APC — UPS

Please contact APC support center direct for warranty support 

Step 1 :

Email:

asetechobfsctd-1e90cc@schneider-electric.com

Step 2 :

Invoice/receipt no :

Attach photo or screenshot in your email.

Faulty Video clip :

Please State faulty reason :

Serial number :

Model part number :


Step 3 :

APC will reply and advise on the process.

Cooler Master / TP-Link / Mercusys / Logitech / Razer / Edifier

ASUS – Graphic Cards / Sound Cards / Chassis / External DVD Writer / PSU / CPU Coolers / Motherboards (Select models) / 

Ban Leong Technologies Ltd.

Location:

150, Ubi Avenue 4, Ubi Biz-Hub #04-01, Singapore 408825

Call Us:

  • Main : +65 6512 9221
  • Service Center: +65 6512 9250

Email Us:

  • Support/ Technical Enquiries Email: supportobfsctd-473969@banleong.com.sg
JBL & Harman Kardon

IMS – Service Centre

https://www.imssg.com/pages/service-centre-location

60 Marsiling Road, SKM Building, Level 1, Singapore 739107

Whatsapp: +65 88591920

NOCTUA

  • 6 Years Warranty

ALLSTARS – SLS #04-57

ALLSTARS is the sole agent for NOCTUA products in Singapore.

You can either bring the defective item to ALLSTARS at our Retail store or fill up the RMA form https://noctua.at/en/support/rma-form before sending to ALLSTARS.

Western Digital (WD)

WD RMA Centre

*Please note that you will need to apply RMA at http://support.wdc.com/ before sending in the HDD.

Primasiana Pte Ltd (drop-off for RMA)
85C Toa Payoh Lorong 4, Toa Payoh Peakview, #01-384, Singapore 313085
Mon- Fri: 10.00 a.m – 7.00 p.m
Sat, Sun & PH: Closed
Phone: +65 8621 4521

ZOTAC Gaming

  • 3 + 2 Years (Upon Registration with ZOTAC SG) with Local Distributor – Tech Dynamic

Tech Dynamic 

*Please note that you will need to get RMA appointment at https://www.tech-dynamic.com/rma-appointment before sending in your defective item.

Tech Dynamic Service Centre

514 Chai Chee Lane #05-09 Singapore 469029

 
Operating Hours
  • 9am – 6pm (Monday to Friday)
  • 12pm – 2pm (Out for Lunch)
 
Telephone +65 6717 5959
Whatsapp +65 8725 6846
 
  
  
  
  
  
  
  
  

Mercusys — MB112-4G

A simple onboarding setup guide for the MB112-4G to get internet connectivity after inserting Sim Card, as a mandatory step to set an administrator password is required to secure the router.

PDF : MB112-4G Onboard Setup Guide